Steps:
 
Step 1: Detecting and deciding on an issue. The disparity between the target and the actual must be defined as an issue. Measurements should be used to write an issue report.
 
Step 2: Identifying the source of the issue. During this step, focus solely on determining the cause(s) and not on considering solutions.
 
Step 3: Suggestions for solutions are being offered. It’s vital and important to have more than one option.
 
Step 4: Choosing and planning the most effective solution. Determine the appropriate people to do the right things at the right time, and make sure that the best solution is planned, resulting in a cheap cost.
 
Step 5: Putting the solution into action. It's crucial to see the project through to completion, with adequate contingency planning in place in case some of the innovative ideas don't pan out.
 
Step 6: Take a look at the solution. Reviewing the results is critical to ensuring that the problem has been resolved.

Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Education and Culture Executive Agency (EACEA). Neither the European Union nor EACEA can be held responsible for them.​